Communication Is Key: Chasity Boehm on Military Relocation, Real Estate, and Showing Up When Things Get Hard
Real estate is easy to talk about when everything goes according to plan.
The real test comes when it doesn’t.
In this episode of The Clarksville Keys Podcast, Travis Egan sits down with Chasity Boehm of HAVEN Real Estate to talk about communication, military relocation, first-time homebuyers, problem-solving, and why Chasity believes a good Realtor needs to be present when a transaction gets difficult.
Chasity has spent years helping buyers and sellers throughout Middle Tennessee, including families buying and selling homes in Clarksville. Her path into real estate began long before she earned her license, with a sales career that included Harley-Davidson and AT&T BellSouth.
But eventually, Chasity wanted something different.
She wanted to build something of her own and help people more personally.
Real estate gave her that opportunity.
Watch the Episode: Communication Is Key with Chasity Boehm
Meet Chasity Boehm
Chasity’s career has always involved people.
Before real estate, she worked in sales for Harley-Davidson, primarily with clothing, accessories, parts, and other merchandise.
From there, she moved into telecommunications sales with AT&T BellSouth.
But something was missing.
Chasity wanted more independence and work that let her make a more personal impact on the people she served.
Real estate had always interested her.
Eventually, she stopped wondering whether she could do it and went for it.
The First Transaction That Proved She Could Do This
Chasity’s first real estate client didn't give her an easy, straightforward transaction.
Instead, the buyer wanted a high-rise condominium in downtown Nashville as a second home.
Condominiums can bring another layer of complexity to a transaction, particularly for a brand-new agent.
That meant Chasity had to learn quickly.
She navigated the transaction, helped the client purchase the property, and walked away from that first closing with something more valuable than a commission.
Confidence.
She had been thrown into something unfamiliar, figured it out, and got her client to the finish line.
That was the moment she began to believe she could build a real estate business.
Being a People Person Came Naturally
Some parts of real estate came easier to Chasity than others.
Communication was one of them.
Chasity describes herself as someone who never meets a stranger.
Talking to people, meeting new people, showing properties, building relationships, and communicating with clients all felt natural.
What took more time was something almost every new real estate professional eventually discovers:
You first have to find the people who need your help.
Real estate is heavily driven by referrals and word of mouth.
But when you are new, you don't have a long list of past clients telling their friends about you.
You have to earn that.
Chasity’s advice to agents starting is simple:
Don’t get discouraged. Keep going.
Eventually, the repetitions become experience.
The experience becomes confidence.
And the relationships begin creating the referrals that help a business grow.
From Alabama to Middle Tennessee
Chasity grew up in a small Alabama town.
She loved her family and didn’t want to move too far away, but she also wanted access to more opportunities, activities, and experiences.
In 2005, she moved to Nashville.
It gave her exactly what she had been looking for.
She could remain within driving distance of her family while experiencing everything Middle Tennessee had to offer.
And over time, Tennessee became home.
Why Clarksville Makes Sense for So Many Families
One of the things Chasity appreciates about Clarksville is something homebuyers notice quickly:
You can often get more home for your money than you can closer to Nashville.
That difference matters for military families stationed at Fort Campbell, but it also matters for civilian buyers who work throughout Middle Tennessee.
Some Clarksville residents even commute to Nashville daily because the housing value makes the drive worthwhile.
Of course, affordability is only one part of the decision.
If you are moving to Fort Campbell and trying to decide whether homeownership makes sense for your assignment, this guide can help you think through the numbers and your expected time on station:
https://travisegan.com/post/rent-vs-buy-fort-campbell-pcs-what-soldiers-should-know
Local Spotlight: Jeremy Bullock with Tennessee Farm Bureau Insurance
Before we get deeper into Chasity’s experience working with military families, this episode features Jeremy Bullock of Tennessee Farm Bureau Insurance.
Jeremy is a Clarksville native who serves families throughout Montgomery County with insurance for homes, vehicles, and other parts of everyday life.
Buying a house involves more than simply getting a mortgage and signing a contract.
Homeowners insurance is part of the transaction, so having a local insurance professional on the homebuying team is a valuable asset
Learn more about Jeremy Bullock and Tennessee Farm Bureau Insurance:
Helping Military Families Buy Homes From Overseas
Chasity’s communication-first approach is especially valuable in military relocation.
She regularly works with military families moving to and from Clarksville.
And sometimes those buyers are not moving from another Tennessee city or even another state.
They are moving from another country.
That creates an entirely different type of real estate transaction.
The client may be in Germany, Korea, or another overseas duty station.
They may not be able to walk through the home themselves.
They may not be available during normal business hours.
They may be asleep while Chasity works and awake while she sleeps.
That means communication becomes both more difficult and more important.
Chasity may effectively become the buyer’s eyes on the ground.
She walks through properties, helps evaluate homes, communicates what she sees, coordinates documents, and helps the buyer make a major financial decision from thousands of miles away.
What Military Families Really Need From Their Realtor
When I asked Chasity what those experiences have taught her about military families, her answer came down to one word:
Care.
Military buyers don't need someone just trying to close a transaction.
They need patience.
They need time.
They need communication.
And when they buy from overseas, they need to trust the person standing in the house for them.
The last thing Chasity wants is for a family to arrive in Clarksville, finally walk into the house they purchased, and wonder:
“This is what you got me?”
Her goal is exactly the opposite.
She wants them to arrive excited about the home they chose.
For service members who may still be overseas when the transaction reaches the closing table, this guide explains some of the ways a VA purchase can be completed without physically being in Tennessee:
https://travisegan.com/post/can-i-close-on-my-home-loan-if-i-am-still-serving-overseas
Buying From a Distance Changes the Process
Buying a home from another state is difficult enough.
Buying from another country adds time zones, technology, military schedules, and sometimes limited windows for communication.
The real estate agent, lender, title company, and buyer all have to stay coordinated.
That means patience matters.
So does flexibility.
Chasity’s approach is to go with the flow, solve the problem, and keep moving forward.
That philosophy applies whether the buyer is PCSing from overseas, purchasing their first home, or simply dealing with an unexpectedly complicated transaction.
Local Spotlight: Sea Story Sushi
This episode’s restaurant spotlight is Sea Story Sushi, located at 2131 Lowes Drive in Clarksville.
Sea Story offers an all-you-can-eat Japanese and Asian dining experience with sushi, nigiri, ramen, hibachi, tempura, yakitori, and more.
Chasity had heard about Sea Story when we recorded the episode but hadn't been yet.
As soon as she heard it was all-you-can-eat, however, she immediately knew her husband would probably approve.
One thing I enjoy about the restaurant is that you don't have to be a committed sushi fan to find something to eat.
Plenty of cooked dishes and other options are available.
Learn more about Sea Story Sushi and its menu:
https://www.seastorysushi.com/
Communication Is Chasity’s Differentiator
When I asked Chasity what kind of client might hear her story and think, “That’s the Realtor I want helping me,” she immediately came back to communication.
She hears the same frustration from consumers that many of us hear:
They cannot get someone to respond.
Calls go unanswered.
Texts sit there.
Emails disappear.
Chasity does not pretend every real estate professional operates that way.
There are plenty of excellent Realtors.
But she knows what she personally wants her clients to experience.
Communication.
A real estate transaction involves Realtors, lenders, title companies, inspectors, appraisers, sellers, buyers, and sometimes attorneys or other professionals.
There are a lot of moving pieces.
Chasity wants her client to know that even if they cannot immediately reach someone else involved in the transaction, she's still their point of contact.
What Happens When the Deal Gets Difficult?
Real estate transactions do not always stay neat.
Inspection issues happen.
Appraisals happen.
Deadlines become tight.
Documents get delayed.
Questions come up.
People get nervous.
Chasity’s answer to those situations is straightforward:
She stays with the client.
She describes herself as positive, both personally and professionally.
When things get difficult, she doesn't want her client to think the deal is automatically falling apart.
Her approach is persistence.
Stay positive.
Communicate.
Figure out what needs to happen next.
And keep working toward the closing.
First-Time Homebuyers Often Need More Communication
Chasity also points out that not every client needs the same level of explanation.
Someone buying their fifth home may already understand much of the process.
A first-time buyer usually does not.
Neither does someone relocating to a completely unfamiliar city.
Those clients naturally have more questions.
What happens next?
Who orders the inspection?
What is the appraisal?
When do we sign?
When do we wire money?
What happens if something goes wrong?
Chasity believes asking those questions is expected, not an inconvenience.
For VA buyers in Clarksville, one area that commonly creates confusion is the appraisal. This guide explains the difference between a VA appraisal and a home inspection and what Fort Campbell buyers should expect:
Who Works Best With Chasity?
Chasity may be an especially good fit for someone who values communication, availability, persistence, and a Realtor who stays engaged when things get complicated.
That may include:
First-time homebuyers
Military families PCSing to Fort Campbell
Buyers relocating from overseas
Out-of-state buyers
Clarksville homebuyers
Middle Tennessee buyers and sellers
Relocation clients
Sellers making a major move
And buyers who want someone who will answer their questions instead of leaving them wondering what is happening.
She doesn't pretend every transaction will be perfect.
It is making sure the client knows they are not handling the imperfect parts alone.
How to Connect With Chasity Boehm
If Chasity’s approach sounds like the type of real estate experience you want, she says the easiest way to reach her is by phone.
She is especially comfortable starting with a text and then scheduling a conversation.
Chasity Boehm
HAVEN Real Estate
Call or Text: (615) 440-3397
Email:[email protected]
HAVEN Real Estate:
https://haventn.com/
Facebook:
https://www.facebook.com/ChasityBoehmRealtor
LinkedIn:
https://www.linkedin.com/in/chasity-boehm-3398a6171
Zillow Profile and Reviews:
https://www.zillow.com/profile/Chasity-Boehm
Chasity’s preference is simple:
Text first if that is easiest, and then schedule a call when it makes sense.
Local Spotlight: Devon Terwilliger, Tee.Fades at The Dapper Den Barbershop
Before heading into the Clarksville Keys Quick Six, this episode spotlights Devon Terwilliger, better known as Tee. Fades at The Dapper Den Barbershop in downtown Clarksville.
Devon helps local guys look sharp, feel confident, and leave the chair a little better than they came in.
The Dapper Den is located at 127 Franklin Street in downtown Clarksville.
Book with Devon here:
https://booksy.com/en-us/1035589_tee-fades-devon_barber-shop_35988_clarksville
The Dapper Den Barbershop:
https://linktr.ee/thedapperdenbarbershop
The Clarksville Keys Quick Six
Every Clarksville Keys episode ends with the Quick Six.
These questions move beyond real estate and let us learn more about the person behind the business.
Chasity gave us a little bit of everything.
Sunrise or Sunset?
Sunrise.
Chasity likes getting up early.
Her ideal sunrise location would probably be the beach.
But since she does not live at the beach, the backyard works just fine.
Sometimes the best view is simply the one you can enjoy before the day gets busy.
What Is Chasity Good at Outside of Real Estate?
After joking that her husband might say she is especially talented at giving him a long honey-do list, Chasity eventually landed on something much more creative.
Making beaded bracelets.
It is a small hobby she's enjoyed for years and a side of her that probably doesn't come up often during listing appointments.
That is exactly why I like asking these questions.
If Chasity Could Have Dinner With Anyone, Who Would It Be?
Her grandmother.
Chasity’s grandmother was a major part of her childhood and almost like a second mother.
She passed away several years ago.
Chasity talked about how many moments still happen when she wishes she could call her, talk to her, or share something with her.
If she could have one more dinner with someone, her grandmother would be sitting across the table.
How Does Chasity Unplug?
This might be the hardest question for someone in real estate.
Put the phone away.
Chasity admits it doesn't happen nearly as often as it probably should.
But when she really wants to disconnect, she wants time with her husband and their two dogs without thinking about texts, emails, calls, showings, or contracts.
Her husband understands a busy schedule too.
He is a Navy veteran and a captain with Nashville Fire.
For two people with demanding careers, intentionally making time for each other matters.
What Is Still on Chasity’s Bucket List?
Travel.
There is not just one destination.
Chasity wants more experiences and more places.
But three destinations quickly rose to the top:
Bora Bora
Tahiti
Greece
Apparently, tropical water has a slight advantage.
What Would Chasity’s Billboard on Wilma Rudolph Boulevard Say?
Every guest gets the same final Quick Six question.
You have a billboard on Wilma Rudolph Boulevard.
Five words or less.
What does it say?
Chasity’s answer was perfectly consistent with the rest of the episode:
Need a Realtor? Call me.
Short.
Clear.
No complicated sales pitch.
And considering how much of our conversation focused on answering the phone, it fits.
The Bigger Lesson: Communication Is Key
The strongest theme running through my conversation with Chasity was not a particular house, transaction, neighborhood, or sales strategy.
It was communication.
Real estate involves too many people and too many moving pieces for silence to be acceptable.
Buyers want to know what is happening.
Sellers want to know what is happening.
Military families buying from overseas need someone they can trust when they can't be there in person.
First-time buyers need someone willing to answer questions that may seem obvious to someone who works in real estate every day.
And when something gets difficult, clients need to know their Realtor is still standing beside them.
That is the business Chasity says she wants to build.
Communicate. Stay positive. Be persistent. And get the client through it.
Missed the Previous Episode?
The previous episode of The Clarksville Keys Podcast featured Sandra Kearney of The Kearney Team with What About That House Real Estate Services.
Sandra joined me to talk about more than two decades in real estate, repeat clients, serving Fort Campbell families, gardening, living aboard a boat in the Bahamas, and the simple piece of advice she wishes more people would follow:
Eat the cake.
Previous Episode: Sandra Kearney
https://travisegan.com/post/sandra-kearney-clarksville-realtor
About The Clarksville Keys Podcast
The Clarksville Keys Podcast takes you inside the people, places, businesses, and stories that make Clarksville, Tennessee, home.
Hosted by Travis Egan, VA Mortgage Vet, the show features conversations with local Realtors, business owners, veterans, and community leaders who know Clarksville and the Fort Campbell area firsthand.
From Clarksville real estate and PCSing to Fort Campbell to restaurants, local businesses, neighborhoods, military life, and hidden gems, each episode helps you:
Crack the Code to Clarksville Living!
Explore more episodes:
https://travisegan.com/clarksville-keys-podcast
Connect With Chasity Boehm
If you are buying, selling, relocating to Middle Tennessee, or PCSing to Fort Campbell and Chasity sounds like the kind of Realtor you want helping you through the process, you can reach her here:
Chasity Boehm
HAVEN Real Estate
Call or Text: (615) 440-3397
Email:[email protected]
HAVEN Real Estate:
https://haventn.com/
Facebook:
https://www.facebook.com/ChasityBoehmRealtor
LinkedIn:
https://www.linkedin.com/in/chasity-boehm-3398a6171
Zillow Profile and Reviews:
https://www.zillow.com/profile/Chasity-Boehm
Chasity says texting is often the easiest place to start.
Send her a message, introduce yourself, and schedule a conversation.
Explore more Clarksville Keys Podcast episodes:
